Vysoké Tatry-Štrbské Pleso, Slovakia
Štrbské Pleso 4020
N/A
+421 908888223
Stunning architecture. One of my dreams is to stay at this hotel, someday.
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I came here for the Molchat Doma but was amazed by how cool the hotel was.
Great service, with amazing location. Parking was free in the garage, and all the needful services were in walking distance! Fabolous view from the rooms!
Great place to stay with amazing views.
Privat apartment in the hotel was quite nice however nor very warm. But the winter was amazing!
Neat and clean place, warm rooms.
This is a review of the apartments which are a part of the hotel but have a different owner. I am posting it here because they are still a part of the hotel and potential customers who search for Apartments Panorama will be shown this page. The rooms are nice but beware, there is no customer service whatsoever and literally no one around to help you with in case of any problems. At the beginning of your stay, you get a piece of paper absolving the hotel of any responsibility, saying you need to contact the owner in case of any issues. The shower in our apartment was clogged and we could only shower for like 30 seconds each before the bathroom was completely flooded. We could not even wash our hair during our entire 3 day stay. I called the owner the first day of our stay and also informed the hotel reception. However, they only sent a cleaner to the room who obviously did not solve the issue. I tried getting the hotel manager involved but she refused to even take a look at the flood. The owner always picked up the phone when I called him but he was very evasive and said he is abroad in Austria. To sum it up, the situation was not solved in any way. Our shower remained clogged, we were not moved to a new room. Unfortunately, I paid for our stay in advance which meant my boyfriend and I could not move someplace else without losing our money. No compensation was offered whatsoever. I sent 3 emails to the owner with the pictures I am posting here but he did not reply or follow up in any way. Learn from my mistakes and avoid Apartments Panorama.
Yes this is the Молчат Дома building!
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